Privacy Policy

HumHindu Privacy Policy

Last Updated: October 7, 2025

HumHindu (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is collected, processed, and used in accordance with applicable laws such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other relevant regulations.

By using our website (humhindu.in) or our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide
    Name, email address, phone number, shipping address, billing address, and other contact details when you place orders, register, or contact support.

  • Transaction & Order Information
    Products ordered, order value, payment method (last 4 digits, payment provider), order date, delivery information, and transaction history.

  • Technical & Usage Information
    IP address, device type, browser type, referral URLs, pages visited, time spent on pages, clickstream data, and other analytics data.

  • Customer Support / Interaction Data
    Records of your interactions with our support team (emails, chats, support tickets) and feedback you provide.

  • Marketing & Communication Preferences
    Whether you have subscribed to newsletters, SMS, or promotional communications, and your choices in those settings.

2. Purpose of Collection & Use of Information

We use the collected information for the following purposes:

  • To process and fulfill your orders (payments, shipping, returns)

  • To provide customer support and respond to your inquiries

  • To personalize your shopping experience, recommendations, and offers

  • To send you transactional & promotional communications (if you opt in)

  • To assist with fraud detection, prevention, and security

  • To analyze and improve our website, products, and services

  • To comply with legal, regulatory, or contractual obligations

3. Sharing & Disclosure of Information

Your personal data may be shared with:

  • Internal teams & employees who need the information to provide service (e.g. fulfillment, support)

  • Third-party service providers (payment gateways, logistics/delivery partners, analytics providers, marketing tools) under contractual obligations to protect your data

  • Legal / regulatory authorities, if required by law or to comply with court order / government requests

  • Affiliated companies / business partners, only to the extent necessary for business purposes

We will ensure that any third party to whom we share your data adheres to equivalent privacy protections.

4. Data Retention

We will retain your personal data only as long as needed to fulfill the purposes in this policy or as required by law. Once no longer required, we will securely delete or anonymize it.

5. Consent & Your Rights

  • By providing your personal information, you consent to its collection, use, and storage as per this policy.

  • You may withdraw your consent at any time (for marketing communications or other non-essential processing) by contacting us or via the unsubscribe link.

  • Note: withdrawing consent may limit our ability to provide certain services (e.g. order updates, customer support).

6. If You Believe Your Data Is Misused

If you believe that any information we hold about you is incorrect or misused, you may contact us. We will review and correct or remove the data as appropriate.

7. Security Measures

We take your data protection seriously and implement technical, administrative, and physical safeguards, such as:

  • Encryption (SSL/TLS) when data is in transit

  • Access controls and role-based access within our systems

  • Regular security audits and monitoring

  • Secure storage and destruction of sensitive data

8. Prohibited Use & Your Responsibilities

When using our site / services, you agree not to:

  • Upload or share content that is illegal, offensive, defamatory, or infringes on others’ rights

  • Interfere with our systems, attempt unauthorized access, or breach security

  • Use bots, scripts, or scraping to harvest data

  • Violate any applicable laws or regulations

Violation may lead to suspension or termination of your access to our services.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date, and the new version takes effect upon posting.

10. Contact / Grievance Officer

If you have any questions, concerns, or want to exercise your data rights, you can contact:

HumHindu
Surya Nagar, Taron Ki Koont, Jaipur - 302029
support@humhindu.in
+91 701424 6295

Grievance Officer: Prateek Sharma

We will make every effort to respond and resolve complaints within a reasonable period (e.g. 30 days).